Privacy Policy

Last Updated: 13 June 2026

1. Introduction

JM Consultancy is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit our website or contact us.

By using this website, you agree to the terms of this Privacy Policy.

2. Who We Are

This website is operated by JM Consultancy.

Contact Details:
JM Consultancy
Email: janice@jmconsultancy.uk
Phone: +44 7368 852 674

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us using the details above.

3. What Data We Collect

We may collect and process the following personal data:

Your name
Email address
Phone number
Information included in your enquiry message
Technical information such as IP address and browser/device information for website security purposes

We do not knowingly collect personal information from anyone under the age of 16.

4. How We Collect Your Data

We collect personal information when:

You complete a contact form on our website
You contact us by phone or email
You book a consultation or session through Calendly
You interact with the website

Our website uses Google reCAPTCHA to help protect forms from spam and abuse. This service may collect information such as your IP address and user behaviour data to determine whether activity is genuine.

For more information about how Google handles data, please visit:
https://policies.google.com/privacy

5. Why We Collect Your Data

We collect and process your information for the following reasons:

To respond to enquiries and provide requested information (legitimate interest)
To arrange coaching consultations or sessions (contractual necessity)
To maintain records and comply with legal obligations (legal obligation)
To protect our website from spam, misuse, or malicious activity (legitimate interest)

We only collect personal data that is necessary for these purposes.

6. Who We Share Your Data With

We may share your information with trusted third-party providers that help us operate our website and services, including:

Website hosting providers
Email providers
Calendly, for appointment scheduling
Google reCAPTCHA, for website security and spam prevention

We never sell your personal data to third parties.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including any legal, accounting, or administrative requirements.

If you contact us but do not become a client, we may retain your enquiry information for a reasonable period to manage future enquiries and business administration.

8. Your Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete information
Request deletion of your personal data
Object to or restrict processing in certain circumstances
Withdraw consent where consent is relied upon

To exercise any of these rights, please contact:

Email: janice@jmconsultancy.uk
Phone: +44 7368 852 674

9. Complaints

If you are unhappy with how we process your personal data, please contact us first so we can try to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk
Telephone: 0303 123 1113

10. Cookies

This website may use essential cookies required for website functionality, security, and appointment booking services.

Where non-essential cookies are introduced in the future, you will be asked for consent through a cookie banner.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or how we process personal data. Any updates will be published on this page.